{"id":31,"date":"2022-01-29T05:32:35","date_gmt":"2022-01-29T05:32:35","guid":{"rendered":"http:\/\/ozfloatingtrays.com.au\/?page_id=31"},"modified":"2024-11-15T10:40:56","modified_gmt":"2024-11-15T10:40:56","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ozfloatingtrays.com.au\/index.php\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"

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Return Policy<\/h1>\n

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\u00a0Refunds<\/span><\/h3>\n

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Even though we are confident that this should not arise but still have 30 <\/span>days to break our hearts!!<\/span><\/p>\n

To start a return, you can contact us at info@ozfloatingtrays.com.au\u00a0<\/strong><\/span><\/p>\n

If your return is accepted, we\u2019ll send you a return shipping label, as well as <\/span>instructions on how and where to send your package. Please note that the <\/span>return postage will have to be borne by you.<\/span><\/p>\n

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n

\u00a0If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n

Late or missing refunds<\/b><\/p>\n

If you haven\u2019t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.<\/span><\/p>\n

\u00a0Next, contact your bank. There is often some processing time before a refund is posted. If you\u2019ve done all of this and you still have not received your refund yet, please contact us at<\/span> info@ozfloatingtrays.com.au<\/span><\/a><\/strong><\/em><\/span><\/p>\n

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Return Policy \u00a0Refunds Even though we are confident that this should not arise but still have 30 days to break our hearts!! To start a return, you can contact us at info@ozfloatingtrays.com.au\u00a0 If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n

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Overview<\/h3><\/p>\n\n\n\n

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n

Additional non-returnable items:<\/p>\n\n\n\n